CAPITAL CORP. SYDNEY

73 Ocean Street, New South Wales 2000, SYDNEY

Contact Person: Callum S Ansell
E: callum.aus@capital.com
P: (02) 8252 5319

WILD KEY CAPITAL

22 Guild Street, NW8 2UP,
LONDON

Contact Person: Matilda O Dunn
E: matilda.uk@capital.com
P: 070 8652 7276

LECHMERE CAPITAL

Genslerstraße 9, Berlin Schöneberg 10829, BERLIN

Contact Person: Thorsten S Kohl
E: thorsten.bl@capital.com
P: 030 62 91 92

For help call US Flag +281.467.9189 or Email Us

Human resources

3 Steps for New Employee Success

Consulting

Most of us can remember being a new hire at some point in our professional career. Despite having the experience and or qualifications required for our new position, there’s still a bit of apprehension when one finds him or herself…

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Marketing Does Create Customer Experiences

Consulting

Recently my wife contacted a carpet cleaning company for service after receiving a promotional mailer. During the conversation she was informed that this particular promotion was not available after a certain date, which by the way was the previous day.…

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3 Ways To Frustrate Your Front Line

Consulting

Front line personnel are tasked with providing a great customer experience – whether it be face-to face, via phone or web chat. An organization’s success at retaining customers is dependent upon the skills of those rendering service. Did you know that…

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Leave This At Home Before Servicing Customers

Consulting

The customer service industry requires one to exercise certain characteristics when servicing customers. Poise, patience and professionalism to name just a few. There is, however, one three-letter word that can hinder ones ability to consistently display these characteristics. That word is EGO.…

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Improve Your Bottom Line With Data

Consulting

My analytical inclinations lead me to ask lots of questions. Lots of questions! What often helps me to get the answers to these questions is data. It’s important to pay attention to data and even more important to get the…

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How Do Your Employees Really Feel?

Consulting

Customer service is a people industry. Although self-service has become an option for customers, people still play in important role in the customer’s experience. Employees are people. Just as customers share information regarding their experience with your company, employees do the…

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