73 Ocean Street, New South Wales 2000, SYDNEY

Contact Person: Callum S Ansell
P: (02) 8252 5319


22 Guild Street, NW8 2UP,

Contact Person: Matilda O Dunn
P: 070 8652 7276


Genslerstraße 9, Berlin Schöneberg 10829, BERLIN

Contact Person: Thorsten S Kohl
P: 030 62 91 92

For help call US Flag +281.467.9189 or Email Us

Great Customer Service

Consulting, Customer Service, Speaker

A couple of weeks ago I decided to upgrade my cell phone.  I made a visit to a nearby AT&T store and was blown away by the customer service.  The sales representative acknowledged my and my wife’s presence immediately and proceeded to inquire as to the reason for our visit. I explained that I needed to upgrade my cell phone and he asked why and how did I plan to use the phone. After I answered his questions, he proceeded to offer what he felt like was the best phone for my needs and why he felt that way. He proceeded to offer the service/data plan that he felt would best fit my needs.  After I made my choices he reviewed my choices to make sure I understood what I was purchasing and clarified the amount of my first bill.  He made sure the phone was activated properly and helped to set up my email addresses on the phone. I was so pleased with his service that I found the manager on duty to let her know how satisfied I was with his level of customer service.  This customer service experience receives an A+!!

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