CAPITAL CORP. SYDNEY

73 Ocean Street, New South Wales 2000, SYDNEY

Contact Person: Callum S Ansell
E: callum.aus@capital.com
P: (02) 8252 5319

WILD KEY CAPITAL

22 Guild Street, NW8 2UP,
LONDON

Contact Person: Matilda O Dunn
E: matilda.uk@capital.com
P: 070 8652 7276

LECHMERE CAPITAL

Genslerstraße 9, Berlin Schöneberg 10829, BERLIN

Contact Person: Thorsten S Kohl
E: thorsten.bl@capital.com
P: 030 62 91 92

For help call US Flag +281.467.9189 or Email Us

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Efficient Processes for Great Customer Service

Consulting

While it is critical to provide great training for your customer contact personnel, both soft skills and task specific skills, it is immensely important to create efficient customer service processes. This is key to both internal and external customer satisfaction. The…

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Consistency Rewarded!

Consulting

District 7 Grill, located at 501 Pierce in the Midtown area of Houston, Tx , is one of my favorite restaurants. Not only is the food great with reasonable prices, but the customer service is impeccable. I have been a frequent…

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Consistency Creates Loyalty

Consulting

One of the primary reasons that I continue to do business with certain establishments is that they execute in a consistent manner. It doesn’t matter if I have visited the establishment 4 or 40 times, the level of service remains…

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He Made It Look Easy!

Consulting

I recently decided to open a couple of bank accounts at a location that offers a few more features than my prior banking institution. Upon my arrival, the bank employee greeted me right away, asking how he could be of service. I advised…

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The Disgruntled Customer

Consulting

There is a person that many businesses fear like the plague – the disgruntled customer. The disgruntled customer is that person who is not happy with your product/service and doesn’t mind letting you know how he/she feels either via phone…

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