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    Blog

      Errol Allen Consulting > Blog
    • A Boss vs A Leader

      October 30, 2019
      admin
      Uncategorized
      0

      The difference between a boss and a leader: A boss thinks their opinion is the only one that matters. A leader knows the importance of taking the opinion of others…

      Read More
    • The Impact Of Performance Goals On Customer Service

      September 28, 2018
      admin
      Consulting
      0

      Does this sound familiar? “I can’t possibly complete all of this work and meet the goals to receive a raise. It just doesn’t seem fair. I don’t think management understands…

      Read More
    • Think Long Term When Servicing Your Customer

      September 19, 2018
      admin
      Consulting
      0

      When I receive or am told of sub par customer service, I often wonder if the service provider is thinking about the long term impact of this type of performance. Providing a…

      Read More
    • Sales Tactics Do Create Customer Experiences

      August 30, 2018
      admin
      Customer Service
      0

      How often have you heard this statement from customer service personnel within your company – “I wish those salespeople would think about what they’re doing when making promises to customers. I’m…

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    • A Boss vs A Leader October 30, 2019
    • The Impact Of Performance Goals On Customer Service September 28, 2018
    • Think Long Term When Servicing Your Customer September 19, 2018
    • Sales Tactics Do Create Customer Experiences August 30, 2018
    • Angry Customer Prevention August 24, 2018
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