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The Importance of Developing A Customer Service Strategy
Read MoreIn today’s highly competitive business environment, it’s important to understand the need for developing and implementing a customer service strategy. A customer service strategy details how you will interact with…
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Who’s Greeting Your Customers?
Read MoreMost businesses have someone who greets their customers either by taking an incoming call or in person at the business location. The way this interaction is handled can lead…
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Probe To Meet The Customer’s Needs
Read MoreI recently visited a local electronics retailer in search of a new television. I had a particular brand in mind, but was unable to locate it. A sales person was nearby,…
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Be The Expert
Read MoreAn important factor to remember in providing great customer service is that the customer is depending upon you and or your employees to be the expert in regards to your products/services.…
73 Ocean Street, New South Wales 2000, SYDNEY
Contact Person: Callum S Ansell
E: callum.aus@capital.com
P: (02) 8252 5319
Errol Allen Consulting’s main goal is to bring value to our clients through applying our expertise in managing people and processes.