Creating consistency to maximize customer retention.
We document your current departmental processes step by step via flowcharts to confirm the present state of your internal operations. Your employees are interviewed to get the “real” information regarding the daily flow of work within your company. Everyone gets an overview of the inner workings of your company and how departments impact one another. Combining this service with our Process Review and Revision service will lead to the creation of efficient, employee friendly and customer focused processes.