5 Reasons to Flowchart Your Processes

Aug 22, 2024

Errol Allen

In today’s fast-paced business environment, clarity and efficiency are key to success. One of the most effective ways to enhance these elements in your operations is by creating flowcharts for your processes. A flowchart is a visual representation of the steps in a process, helping everyone involved to better understand how work gets done. Whether […]

5 Ways Documented Processes Help Business Owners Focus on Growing Their Company

Aug 18, 2024

Errol Allen

As a business owner, you’re constantly juggling multiple tasks, from managing day-to-day operations to planning future growth. It’s easy to get caught up in the minutiae of running a business and lose sight of the bigger picture: scaling your company. Documenting processes may not seem like a priority, especially when you’re busy, but it […]

6 Outcomes When Back Office Processes Are Not Documented (and How to Fix Them)

Aug 07, 2024

Errol Allen

Most back-office problems are not people problems. They are process problems. When processes live in people’s heads instead of being documented, chaos follows: Work slows down Tasks get missed Customers feel the impact Employees get frustrated Companies don’t grow and then document processes.They document processes — then grow. ✅ Outcome #1: Work Falls Through the […]

Connecting KPIs to Processes: (So Accountability Becomes Visible)

Aug 28, 2023

Errol Allen

Most companies track KPIs — but KPIs alone don’t improve performance. KPIs only improve when they are connected to the process that creates the result. Without process connection, KPIs become: scoreboards instead of improvement tools lagging indicators instead of actionable metrics reporting exercises instead of accountability drivers If a KPI doesn’t change behavior in the […]