Why Managers Should Not Create Processes Alone

Apr 03, 2024

Errol Allen

In many organizations, the responsibility for creating and refining processes often falls on the shoulders of managers and leaders. While managers play a crucial role in driving operational efficiency and establishing guidelines for how work is done, relying solely on their input and expertise to design processes can lead to various challenges and limitations. In […]

Back Office Processes – The Heart of a Business

Mar 28, 2024

Errol Allen

In the bustling world of business, attention often gravitates toward the front-facing aspects—the innovative products, the charismatic marketing campaigns, and the engaging customer interactions. However, behind the scenes, quietly powering the engine of every successful enterprise, are the back office processes. Often overlooked, these operational workflows form the backbone of an organization, ensuring efficiency, compliance, […]

The Consequences of Employees’ Non-Adherence to Processes

Mar 26, 2024

Errol Allen

The Consequences of Employees’ Non-Adherence to Processes And Why It’s a Leadership, Not Employee, Problem Every leader has experienced that moment when a task is delivered late, incorrectly, or inconsistently — and the root cause traces back to one simple issue: Someone didn’t follow the process. But what looks like an “employee problem” is almost […]

Why Company Leaders Are Reluctant to Make Good Processes a Priority

Mar 17, 2024

Errol Allen

In today’s fast-paced business environment, the importance of efficient and effective processes cannot be overstated. Yet, despite the clear benefits of having well-defined processes in place, many company leaders are reluctant to prioritize process improvement initiatives. In this blog, we will explore some of the reasons behind this reluctance and discuss the implications for organizational […]