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What Is Process Mapping? A Plain-English Guide for Growing Businesses

What Is Process Mapping? Process mapping is the practice of visually documenting how work flows from start to finish across people, roles, and systems within a business. Why Growing Businesses Need Process Mapping Growth introduces complexity: More employees More customers More handoffs More systems Without documented workflows, growth creates chaos. Process mapping replaces chaos with […]

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Smart KPIs for Success: How to Measure What Really Matters | Errol Allen Consulting

Every business leader wants better performance, stronger alignment, and measurable results. But without the right metrics, it’s like driving with your eyes closed—you might be moving, but not in the right direction. That’s where Key Performance Indicators (KPIs) come in. They translate strategy into measurable action. Yet, too many organizations create KPIs that sound impressive […]

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Develop Key Performance Indicators (KPIs) | Achieve Connectivity Now – Errol Allen Consulting

In every organization, things can slip through the cracks when no one is measuring what matters. In my book, Achieve Connectivity Now!, I talk about one of the most powerful ways to achieve true connectivity across your business is to develop Key Performance Indicators (KPIs) — metrics that track how well your departments and processes […]

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How Documented Processes Accelerate New Employee Success

Bringing on a new hire is an investment in your company’s future. Yet without clear, documented processes in place, that investment can be squandered on confusion, mistakes, and extended ramp-up times. Well-crafted process documentation isn’t just internal paperwork—it’s the roadmap that guides new employees toward confidence, competence, and productivity from day one. Here’s how documented […]

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