Tag: business process mapping

Dec 19, 2023

Errol Allen

In the ever-evolving landscape of business, the difference between success and stagnation often lies in the details—specifically, in the way companies document and manage their processes. This blog delves into the tangible and intangible benefits that set companies with documented processes apart, making them not only operationally efficient but also more valuable in the eyes […]

Aug 28, 2023

Errol Allen

Most companies track KPIs — but KPIs alone don’t improve performance. KPIs only improve when they are connected to the process that creates the result. Without process connection, KPIs become: scoreboards instead of improvement tools lagging indicators instead of actionable metrics reporting exercises instead of accountability drivers If a KPI doesn’t change behavior in the […]

Aug 15, 2023

Errol Allen

Process documentation is an essential aspect of business operations, providing clarity and consistency in workflows. However, many organizations face challenges when it comes to getting employees on board with process documentation initiatives. Most people are not even aware how undocumented business processes can affect employees. In this blog, we will explore some of the common […]

Jul 14, 2023

Errol Allen

Most businesses don’t fail because of bad employees. They fail because of bad processes. Processes get created unintentionally — through memory, habit, assumptions, and individual preference. As the business grows, what used to work when the team was small can no longer support the volume, speed, or complexity of operations. What shows up as “execution […]