Tag: leadership

Nov 13, 2024

Errol Allen

In the business world, processes are often interconnected, involving multiple teams, departments, or individuals working together to achieve a common goal. Within these collaborative efforts, “handoffs” are essential touchpoints, where one party completes their part of the task and transfers responsibility to the next. These handoffs are more than just transitions—they are crucial process triggers […]

Nov 12, 2024

Errol Allen

In many businesses, approvals are a necessary checkpoint to maintain quality, compliance, and accuracy in various processes. However, over time, a heavily approval-dependent culture can become a bottleneck. Too many required approvals can create unnecessary delays, slow down operations, and lead to frustration among employees. These delays can even affect customer satisfaction as processes grind […]

Nov 04, 2024

Errol Allen

In a world where change is constant, processes that were once efficient and effective can quickly become outdated or burdensome. In the rush to keep things running smoothly, business leaders and managers often overlook a valuable resource for process improvement—employee feedback. Specifically, regularly asking employees if their processes still work for them can yield crucial […]

Oct 22, 2024

Errol Allen

If you’ve ever been involved in documenting processes for your business or organization, you know how time-consuming and painstaking the task can be. Process documentation is often perceived as one of the most tedious activities in business management. Yet, it’s also one of the most vital tasks for ensuring operational efficiency, consistency, and long-term success. […]