Tag: Process documentation consultant

Why Creating SOPs is the Last Step in Process Documentation

Standard Operating Procedures (SOPs) are vital tools for organizations seeking to streamline operations, maintain consistency, and enhance overall efficiency. They act as comprehensive guides that outline step-by-step instructions for various tasks and processes. While SOPs are undoubtedly crucial, they should not be the starting point when documenting processes. Rather, they should be the culmination of […]

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Why Companies Don’t Document Their Processes (and How to Fix It)

Most companies know they should document their processes. But they don’t. Not because the work isn’t important — but because documenting the process feels: Time-consuming. Overwhelming. Hard to start. So the business continues relying on tribal knowledge — the “unwritten rules” inside people’s heads. The risk?When key employees leave, the knowledge leaves with them. Companies […]

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