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What Is Process Mapping? A Plain-English Guide for Growing Businesses

What Is Process Mapping? Process mapping is the practice of visually documenting how work flows from start to finish across people, roles, and systems within a business. Why Growing Businesses Need Process Mapping Growth introduces complexity: More employees More customers More handoffs More systems Without documented workflows, growth creates chaos. Process mapping replaces chaos with […]

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Develop Key Performance Indicators (KPIs) | Achieve Connectivity Now – Errol Allen Consulting

In every organization, things can slip through the cracks when no one is measuring what matters. In my book, Achieve Connectivity Now!, I talk about one of the most powerful ways to achieve true connectivity across your business is to develop Key Performance Indicators (KPIs) — metrics that track how well your departments and processes […]

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How Documented Processes Accelerate New Employee Success

Bringing on a new hire is an investment in your company’s future. Yet without clear, documented processes in place, that investment can be squandered on confusion, mistakes, and extended ramp-up times. Well-crafted process documentation isn’t just internal paperwork—it’s the roadmap that guides new employees toward confidence, competence, and productivity from day one. Here’s how documented […]

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The Importance of Leadership Participation in Process Mapping Sessions

In the fast-paced world of business, organizations constantly strive to streamline operations, improve efficiency, and eliminate bottlenecks. One powerful tool for achieving these goals is process mapping, a technique that visually represents the steps involved in a business process. However, the success of any process mapping session depends not only on the technical expertise of […]

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