Videos – Operations Tips

  • EA Consulting / Videos – Operations Tips
  • 3 Common False Beliefs About Process Documentation - #1 It's a Waste of Time and Resources
  • Mini Series - 5 Things to Do Before Automating Your Processes #5 Include Your Employees in the Automation Project
  • Mini Series - 5 Things to Do Before Automating Your Processes #4 Select the Automation Tool That's Right for Your Situation
  • Mini Series - 5 Things to Do Before Automating Your Processes #3 Set Goals for Your Automation Project
  • Mini Series - 5 Things to Do Before Automating Your Processes #2 - Map the Processes in Their Current State
  • Mini Series - 5 Things to Do Before Automating Your Processes - #1 Identify Processes That Are Ripe for Automation
  • Mini Series - 4 Reasons Not to Automate a Bad Process #4 Can Create a Bad Reputation
  • Mini Series - 4 Reasons Not to Automate a Bad Process #3 Creates a Culture of Complacency
  • Mini Series - 4 Reasons Not to Automate a Bad Process #2 Creates Errors and Inconsistencies
  • Mini Series - 4 Reasons Not to Automate a Bad Process #1 Waste of Resources
  • Mini Series - 5 Benefits of Process Flow Diagrams #5 Helps With Making Informed Decisions
  • Mini Series - 5 Benefits of Process Flow Diagrams #4 Improved Training
  • Mini Series - 5 Benefits of Process Flow Diagrams #3 Builds Accountability and Trust
  • Mini Series - 5 Benefits of Process Flow Diagrams #2 Increased Transparency
  • Mini Series - 5 Benefits of Process Flow Diagrams #1 Improved Communications
  • Accountability Does Impact Productivity
  • Don't Let Your Customers Create Process Delays!
  • Did You Remember to Tell Them What You Need Them to Do?
  • Do This Before Documenting Your Processes
  • Experiencing Business Growth? What Processes are Impacted by the Growth?
  • Making Process Adjustments for Long Term Success
  • No Magic Bullet for Process Documentation
  • What is the Cost of Chaos?
  • Government Business Today Podcast
  • Let's Talk About It!
  • Any Business Should Do This!
  • So You're Not Going to Document Your Processes?
  • Uh Oh! I Forgot!
  • This Is Crazy! I Can't Work Here Anymore!!!
  • Size Does Not Matter
  • The People or the Process?
  • The Impact of Process Documentation
  • Funny Story About How I Helped to Create Rework When Picking Up Breakfast
  • Why is the Customer Angry?
  • 3 Benefits to Your Employees When You Choose to Document Your Processes
  • 3 Reasons to Listen to Your Front Line Personnel
  • Put Your Customer’s Shoes On!
  • Wow Your Employees First!
  • Be The Expert
  • 5 Keys To Customer Retention
  • Do The Unexpected!
  • Proactively Provide Updates
  • Get Your Customer To Help You Provide Great Customer Service

How well are your people, processes and metrics connected?

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