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Empower Your Employees
Read MoreI stopped by the cleaners to drop off a couple of suits the other day and walked into a full blown verbal altercation between the counter attendant and a customer.…
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Great Product – Poor Service
Read MoreI called my cable TV company in an attempt to inquire about the cost to add the service to 2 additional rooms in my home. After explaining to the customer service…
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Don’t Do This!
Read MoreMy wife decided to stop by the post office last Friday to mail a couple of packages for a client. It was probably around 12:30pm or so when she arrived. She…
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Customer Service For The Small Business Owner
Read MoreIf you are a small business owner, its very important to pay attention to your customer service delivery program. After spending money for your website (search engine optimized of course),…
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Contact Person: Callum S Ansell
E: callum.aus@capital.com
P: (02) 8252 5319