Category: Management

Nov 04, 2024

Errol Allen

In a world where change is constant, processes that were once efficient and effective can quickly become outdated or burdensome. In the rush to keep things running smoothly, business leaders and managers often overlook a valuable resource for process improvement—employee feedback. Specifically, regularly asking employees if their processes still work for them can yield crucial […]

Oct 22, 2024

Errol Allen

If you’ve ever been involved in documenting processes for your business or organization, you know how time-consuming and painstaking the task can be. Process documentation is often perceived as one of the most tedious activities in business management. Yet, it’s also one of the most vital tasks for ensuring operational efficiency, consistency, and long-term success. […]

Sep 30, 2024

Errol Allen

In service-related industries, such as healthcare, hospitality, financial services, and consulting, efficient processes are crucial to the delivery of high-quality customer experiences. Unlike product-based businesses where tangible goods can mask certain inefficiencies, service industries are more exposed. The value lies in the experience, speed, reliability, and consistency of the service delivered, which makes well-documented and […]

Sep 20, 2024

Errol Allen

In today’s fast-paced business environment, having streamlined and efficient processes is essential for success. But simply creating processes isn’t enough — you need to ensure that they’re performing at their best. Measuring process performance allows businesses to gauge the effectiveness of their operations, identify areas for improvement, and make data-driven decisions to boost productivity and […]