Tag: business process mapping

Jun 20, 2024

Errol Allen

In the modern business landscape, where efficiency and productivity are key drivers of success, the importance of documented processes and effective employee training cannot be overstated. When these two elements are seamlessly connected, organizations can achieve higher levels of performance, consistency, and employee satisfaction. This blog explores the critical connectivity between documented processes and employee […]

Jun 03, 2024

Errol Allen

The client onboarding process is a crucial stage in the client-business relationship. It sets the tone for future interactions, establishes expectations, and is often the first substantial experience a client has with your business. A tight, well-organized onboarding process can make a significant difference in client satisfaction, retention, and overall business success. Here are four […]

May 29, 2024

Errol Allen

  As a consultant, I have encountered the scenario where a salesperson is loved for their contribution to revenue, but hated by operations personnel. This is a touchy topic, but I believe in dealing with the truth – Some salespersons negatively impact operations and appear only concerned with their commission. In any organization, the synergy […]

May 02, 2024

Errol Allen

Efficiency is the lifeblood of any successful business operation. Smooth-running processes ensure that tasks are completed in a timely manner, resources are used effectively, and customer satisfaction remains high. However, even the most meticulously designed processes can encounter bottlenecks—points where the flow of work is impeded, causing delays and inefficiencies. Identifying and addressing these bottlenecks […]