Tag: business process mapping

Jun 03, 2024

Errol Allen

The client onboarding process is a crucial stage in the client-business relationship. It sets the tone for future interactions, establishes expectations, and is often the first substantial experience a client has with your business. A tight, well-organized onboarding process can make a significant difference in client satisfaction, retention, and overall business success. Here are four […]

May 29, 2024

Errol Allen

  As a consultant, I have encountered the scenario where a salesperson is loved for their contribution to revenue, but hated by operations personnel. This is a touchy topic, but I believe in dealing with the truth – Some salespersons negatively impact operations and appear only concerned with their commission. In any organization, the synergy […]

May 02, 2024

Errol Allen

Efficiency is the lifeblood of any successful business operation. Smooth-running processes ensure that tasks are completed in a timely manner, resources are used effectively, and customer satisfaction remains high. However, even the most meticulously designed processes can encounter bottlenecks—points where the flow of work is impeded, causing delays and inefficiencies. Identifying and addressing these bottlenecks […]

Apr 22, 2024

Errol Allen

Process execution is the cornerstone of operational success for any organization. However, despite having well-defined processes in place, many businesses struggle with effectively executing them. In this blog, we’ll explore three common process execution killers and strategies to overcome them. Lack of Clarity and Alignment: One of the primary killers of process execution is a […]