Tag: management

Jul 19, 2024

Errol Allen

Working on processes is often a crucial part of any business operation. From improving efficiency to ensuring consistency, well-documented processes can significantly impact an organization’s success. However, despite the apparent benefits, most people dread working on processes. This blog explores the reasons behind this aversion and offers insights into overcoming these challenges. 1. Perception of […]

Jul 16, 2024

Errol Allen

Documenting business processes is widely acknowledged as a critical step toward operational efficiency, compliance, and scalability. However, documenting bad processes can be detrimental, leading to a host of negative outcomes that undermine the very goals the documentation aims to achieve. Here are five significant outcomes that can arise from documenting flawed processes: 1. Perpetuation of […]

Jul 12, 2024

Errol Allen

In today’s fast-paced business environment, automation is often touted as the silver bullet for efficiency and productivity. Many organizations rush to implement automated systems, hoping to streamline operations and cut costs. However, automating processes without proper preparation can lead to inefficiencies, errors, and increased frustration among employees. Before you flip the switch on automation, it’s […]

Jul 03, 2024

Errol Allen

In today’s competitive business landscape, ensuring external customer satisfaction is more important than ever. Satisfied customers are more likely to return, recommend your business to others, and contribute to your company’s long-term success. One often overlooked yet crucial factor that significantly impacts customer satisfaction is the connectivity between documented processes and the overall customer experience. […]