Tag: process documentation

Jun 07, 2024

Errol Allen

The terms “process” and “system” are often used interchangeably, but they have distinct meanings, especially in the context of business operations and management. Understanding the difference between these two concepts is crucial for effectively organizing and optimizing workflows. Here’s a breakdown of the key differences: Process Definition: A process is a series of actions or […]

May 29, 2024

Errol Allen

  As a consultant, I have encountered the scenario where a salesperson is loved for their contribution to revenue, but hated by operations personnel. This is a touchy topic, but I believe in dealing with the truth – Some salespersons negatively impact operations and appear only concerned with their commission. In any organization, the synergy […]

May 13, 2024

Errol Allen

In the modern business landscape, connectivity is crucial for success. Whether it’s within your organization, with customers, or across various systems and platforms, ensuring seamless connectivity is paramount. When it comes to creating processes within your business, prioritizing connectivity can have numerous benefits. Let’s explore five reasons why connectivity should be a primary factor when […]

May 08, 2024

Errol Allen

In any organization, employees are the most valuable asset. They drive innovation, deliver exceptional customer experiences, and contribute to the company’s success. However, when processes are unclear, inconsistent, or non-existent, it can lead to frustration, inefficiency, and ultimately, employee turnover. In this blog, we’ll explore why process confusion causes your best employees to leave and […]