Category: Business

Jan 27, 2025

Errol Allen

In the fast-paced world of business, CEOs are expected to juggle multiple responsibilities, from setting company vision and strategy to managing stakeholders and overseeing profitability. It’s no wonder that some CEOs might overlook the detailed workings of their company’s processes. After all, aren’t processes something to be handled by department heads and operational managers? While […]

Jan 22, 2025

Errol Allen

Team meetings often get a bad reputation for being time-consuming or ineffective, but when done right, they are one of the most critical tools for improving business processes. Effective team meetings provide clarity, foster collaboration, and ensure alignment across teams, making them a cornerstone for process optimization and execution. Processes, the backbone of every business, […]

Jan 20, 2025

Errol Allen

In today’s fast-paced business world, leaders are constantly juggling multiple responsibilities, from managing teams to strategizing for growth. Amid these demands, one often overlooked but highly valuable tool for effective leadership is process documentation. Creating clear, documented processes doesn’t just streamline operations—it empowers leaders to make better decisions, manage more effectively, and focus on what […]

Dec 05, 2024

Errol Allen

In the service industry, customer satisfaction and operational efficiency are everything. From salons to repair services to professional consultations, every interaction counts. While many businesses focus on the service delivery itself, the time leading up to a customer’s visit often gets overlooked. However, this pre-visit period is critical. A well-designed customer pre-visit process can set […]