Category: Uncategorized

May 29, 2024

Admin

  As a consultant, I have encountered the scenario where a salesperson is loved for their contribution to revenue, but hated by operations personnel. This is a touchy topic, but I believe in dealing with the truth – Some salespersons negatively impact operations and appear only concerned with their commission. In any organization, the synergy […]

May 22, 2024

Admin

  During a client engagement, it was discovered that the sales and the new client onboarding processes were disconnected, The person responsible for onboarding new clients never received all of the required information from sales personnel to do so. I did use the word never because when I asked what percentage of the time was […]

May 02, 2024

Admin

Efficiency is the lifeblood of any successful business operation. Smooth-running processes ensure that tasks are completed in a timely manner, resources are used effectively, and customer satisfaction remains high. However, even the most meticulously designed processes can encounter bottlenecks—points where the flow of work is impeded, causing delays and inefficiencies. Identifying and addressing these bottlenecks […]

Apr 22, 2024

Admin

Process execution is the cornerstone of operational success for any organization. However, despite having well-defined processes in place, many businesses struggle with effectively executing them. In this blog, we’ll explore three common process execution killers and strategies to overcome them. Lack of Clarity and Alignment: One of the primary killers of process execution is a […]