Tag: employee moral

May 01, 2012

Errol Allen

One of the primary reasons that I continue to do business with certain establishments is that they execute in a consistent manner. It doesn’t matter if I have visited the establishment 4 or 40 times, the level of service remains the same. I can depend on receiving A++ customer service. Customers want the comfort of […]

May 01, 2012

Errol Allen

As a former front-line customer service employee, I understand the feeling deep down inside that you may have when you’re not fully prepared to properly service your customers. Training must be a top priority to insure customer satisfaction and employee confidence. I have witnessed employee training that seemed geared toward getting employees in front of […]

May 01, 2012

Errol Allen

While researching a new restaurant to visit, I purposely read online reviews concerning how customers felt about the service. Luckily for me (and the restaurant), the majority of the reviews were positive. Myself, I wondered if someone affiliated with the restaurant was aware of the online reviews. Social media has proven to be a powerful […]

May 01, 2012

Errol Allen

District 7 Grill, located at 501 Pierce in the Midtown area of Houston, Tx , is one of my favorite restaurants. Not only is the food great with reasonable prices, but the customer service is impeccable. I have been a frequent customer over the last four years and have yet to experience anything less than […]