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helloCore Values
Great Customer Service

A couple of weeks ago I decided to upgrade my cell phone. I made a visit to a nearby AT&T store and was blown away by the customer service. The sales representative acknowledged my and my wife’s presence immediately and proceeded to inquire as to the reason for our visit. I explained that I needed […]

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helloCore Values
Customer Service – From The Inside Out

In today’s tumultuous economy, customer service is more important than ever before. One bad experience can cost you a customer and perhaps potential customers. While it’s important to train your front-line employees to give good customer service, it’s more important to create a good work environment(system) for your employees. Make sure your current procedures allow […]

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