Tag: internal customers

Jul 24, 2024

Admin

In the quest for business success, organizations often focus primarily on external factors like customer satisfaction, market share, and profitability. While these elements are undoubtedly important, internal satisfaction—particularly the satisfaction of employees—plays a critical role in achieving and sustaining business success. Building processes that prioritize internal satisfaction can lead to a more engaged, productive, and […]

Jul 01, 2024

Admin

In the bustling environment of modern businesses, internal customer satisfaction is an often overlooked but vital component of organizational success. Internal customers, or employees, rely on various departments and colleagues to perform their jobs effectively. Just like external customers, internal customers expect consistency, efficiency, and reliability. Documented processes play a crucial role in meeting these […]

Apr 22, 2024

Admin

Process execution is the cornerstone of operational success for any organization. However, despite having well-defined processes in place, many businesses struggle with effectively executing them. In this blog, we’ll explore three common process execution killers and strategies to overcome them. Lack of Clarity and Alignment: One of the primary killers of process execution is a […]

May 18, 2022

Admin

Internal Customers You might be wondering – why is it important to make internal customers happy? What difference would it make? Well, if you are interested in finding out, keep on reading! During a corporate stint with a cable television service provider, I happened across a service installer with a not-so-pleasant look on his face. […]