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When Employees Encounter Poor Process Handoffs

In the intricate dance of business operations, seamless transitions between different stages of a process are vital. These transitions, often referred to as handoffs, are critical moments where the baton of responsibility is passed from one individual or department to another. When executed effectively, handoffs ensure continuity, efficiency, and accuracy in the workflow. However, when […]

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Unraveling the Impact of Dropped Handoffs in a Process

In the intricate dance of business processes, handoffs are pivotal moments. They represent the seamless transfer of responsibility from one team member to another, akin to passing the baton in a relay race. However, when a handoff is dropped, it sends shockwaves through the entire process, creating a domino effect that can have far-reaching consequences. […]

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Why Creating SOPs is the Last Step in Process Documentation

Standard Operating Procedures (SOPs) are vital tools for organizations seeking to streamline operations, maintain consistency, and enhance overall efficiency. They act as comprehensive guides that outline step-by-step instructions for various tasks and processes. While SOPs are undoubtedly crucial, they should not be the starting point when documenting processes. Rather, they should be the culmination of […]

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Why Companies Don’t Document Their Processes

Every successful company needs processes that are well established, efficient, and understood by the entire team. By documenting processes, companies can save time and resources, reduce mistakes, stay organized and train employees properly. So why do many companies still not take the time to document their processes? There are several factors that influence a company’s […]

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