Tag: process improvement consultant

What is Process Documentation? 3 Clear Cut Steps to Make it Happen!

I am often asked – “What is process documentation? Why should I be so concerned about it?” Well, process documentation is simply taking the necessary steps to ensure that the methods used for completing tasks are captured. One should be concerned about it because it leads to the ability to create consistent experiences for – […]

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Top 4 Reasons for Broken Business Processes

Broken Business Processes Broken business processes create frustration for employees, customers, vendors, and suppliers. Here are the top four reasons for broken processes that appear during process mapping sessions. 1- Unmet Needs Can Damage Business Processes It is important to know what is required by each person performing tasks within the process. Unmet needs create […]

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