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Why Companies Don’t Document Their Processes

Every successful company needs processes that are well established, efficient, and understood by the entire team. By documenting processes, companies can save time and resources, reduce mistakes, stay organized and train employees properly. So why do many companies still not take the time to document their processes? There are several factors that influence a company’s […]

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Seeing the Big Picture: Unravelling the Mystery of Process Mapping

Process mapping is a powerful tool that can help businesses of all sizes optimize operations and increase efficiency. By using process mapping, companies can identify areas of improvement and create better processes. In this blog post, we’ll take a deep dive into the mysterious world of process mapping. We’ll explore what process mapping is, the […]

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What is Process Documentation? 3 Clear Cut Steps to Make it Happen!

I am often asked – “What is process documentation? Why should I be so concerned about it?” Well, process documentation is simply taking the necessary steps to ensure that the methods used for completing tasks are captured. One should be concerned about it because it leads to the ability to create consistent experiences for – […]

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People VS Process

People VS Process When issues arise because a customer is dissatisfied or a mistake occurs, it’s commonplace to blame employees for the customer’s discontent.  Now I’m in the mindset that most people come to work to do a good job. I believe that most people do not get up in the morning thinking “I’m going […]

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