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5 Ways Employees Are Impacted By Undocumented Processes

Undocumented processes within an organization can have far-reaching consequences on its employees. These processes refer to the absence or lack of clear guidelines, procedures, and documentation regarding various tasks and operations. While some may argue that flexibility and adaptability are key, undocumented processes can lead to confusion, inefficiency, and decreased employee morale. In this blog […]

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5 Reasons Why Startups Should Document Their Processes

In the fast-paced and ever-evolving world of startups, success often hinges on the ability to adapt, learn, and grow quickly. One crucial aspect that is often overlooked in the early stages of a startup is process documentation. Documentation may seem like a mundane task, but it holds tremendous value for startups. In this blog post, […]

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What is Process Documentation? 3 Clear Cut Steps to Make it Happen!

I am often asked – “What is process documentation? Why should I be so concerned about it?” Well, process documentation is simply taking the necessary steps to ensure that the methods used for completing tasks are captured. One should be concerned about it because it leads to the ability to create consistent experiences for – […]

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People VS Process

People VS Process When issues arise because a customer is dissatisfied or a mistake occurs, it’s commonplace to blame employees for the customer’s discontent.  Now I’m in the mindset that most people come to work to do a good job. I believe that most people do not get up in the morning thinking “I’m going […]

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