Tag: Business

May 01, 2012

Admin

As a former front-line customer service employee, I understand the feeling deep down inside that you may have when you’re not fully prepared to properly service your customers. Training must be a top priority to insure customer satisfaction and employee confidence. I have witnessed employee training that seemed geared toward getting employees in front of […]

May 01, 2012

Admin

While researching a new restaurant to visit, I purposely read online reviews concerning how customers felt about the service. Luckily for me (and the restaurant), the majority of the reviews were positive. Myself, I wondered if someone affiliated with the restaurant was aware of the online reviews. Social media has proven to be a powerful […]

May 01, 2012

Admin

District 7 Grill, located at 501 Pierce in the Midtown area of Houston, Tx , is one of my favorite restaurants. Not only is the food great with reasonable prices, but the customer service is impeccable. I have been a frequent customer over the last four years and have yet to experience anything less than […]

Apr 02, 2012

Admin

The establishment of core values for your business creates a framework from which you will operate and make daily decisions. In regards to providing great customer service, a good set of core values should include the following: 1. How we will treat each other within the company. 2. How we will treat our customers.  In […]