Tag: small business

Big Customer Service From Small Businesses

It’s often been said that small businesses are the heartbeat of any growing economy. Nimbleness, less red tape, and quick decisions are some of the advantages of being a small business. When interacting with small business owners, quite naturally customer service becomes the topic of discussion. I’m often asked “Errol, should I go through all […]

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A Great Customer Service Experience!

Now, most people don’t know that besides being passionate about all things customer service, I’m also a photographer. In preparation for a recent event, I realized that it might be a good idea to acquire a lens that’s appropriate for low-light indoor photography. After researching online for the proper lens, I realized that the price […]

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